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Terms & Conditions Artemis eLearning

Version: 15 October 2024

This document (hereinafter referred to as the “Agreement”) is a legally binding contract between Archer Caribbean B.V., (hereinafter referred to as “Provider,” “we,” “our,” or “us”), and you as the user (hereinafter referred to as “User,” “you,” or “your”). By accessing or using the Artemis website, mobile application, or any related services (collectively referred to as the “Platform”), you agree to comply with and be bound by the terms and conditions outlined in this Agreement.

1. ACCEPTANCE OF TERMS

By accessing or using the Platform, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions in this Agreement. If you do not agree to these terms, please refrain from using the Platform.

2. USER ACCOUNTS

a. Registration: In order to access certain features of the Platform, you may be required to register for an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.

b. User Credentials: Provider has the right to provide, withdraw or change user credentials at any time. User will take measures to ensure that only the User alone will be active on the Platform under its credentials. In case it’s suspected that multiple users are active under the same credentials, Provider has the right to charge additional fees accordingly and retroactively.

c. Account Security: You are responsible for maintaining the confidentiality of your account credentials, and you agree not to disclose your credentials to any third party. You are responsible for all activities that occur under your account.

3. USE OF THE PLATFORM

a. License: We grant you a personal, limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for non-commercial purposes.

b. Prohibited Conduct: You agree not to engage in any of the following activities:

  • Violating any applicable laws or regulations.
  • Interfering with the proper functioning of the Platform.
  • Using, copying or distributing any content other than for personal educational purposes.
  • Uploading, distributing, or transmitting any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or otherwise objectionable.

c. Access Duration: The duration of access to the purchased courses or other resources are stated in the description but is never more than one (1) year.

d. Modifications: We reserve the right to modify, suspend, or discontinue any aspect of our eLearning platform or service, including courses and other resources, at any time without prior notice.

4. PAYMENT AND FEES

a. Course or Service Fees: Certain features of the Platform may require payment of fees. You agree to pay all fees and charges associated with your account. Fees will not be automatically charged unless stated otherwise.

b. Billing Information: You agree to provide accurate and complete billing information. We may suspend or terminate your access to the Platform if fees are not paid on time.

5. INTELLECTUAL PROPERTY

a. Ownership: All content, materials, and features available on the Platform, including but not limited to text, graphics, logos, images, and software, are the property of the Provider and are protected by intellectual property laws.

b. License for User Content: By submitting content to the Platform, you grant the Provider a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content.

c. Marketing: Provider may use your business logo and/or name as well as a general description of the services provided for marketing purposes.

6. DISCLAIMERS AND LIMITATIONS OF LIABILITY

a. No Warranty: The Platform is provided “as is” without any warranties of any kind, either express or implied.

b. Limitation of Compatibility: All courses, even those that include custom contents, are a generalized representation for education purposes and lack the complexity and nuances of the real world. Course content can never justify a (business) decision without proper expert counsel.

c. Limitation of Liability: In no event shall the Provider be liable for any indirect, consequential, incidental, special, or punitive damages, or for any loss of profits or revenues, whether incurred directly or indirectly.

d. Compliance: Assessing regulatory or lawful compliance is fully dependent on the specific circumstances of your operation. You will always remain fully responsible for your compliance with relevant regulations, guidelines and legislation.

7. TERMINATION & CANCELLATION

a. Termination: We reserve the right to terminate or suspend your account and access to the Platform at our sole discretion, without notice, for any reason, including but not limited to a breach of the terms in this Agreement.

b. Cancellation: For products that qualify for refund you can request a cancellation within 2 business days from the date of purchase. After this period, cancellations may not be possible, but when in doubt: reach out.

8. RETURNS & REFUNDS

a. Digital Products: Due to the nature of our eLearning courses and digital content, we generally do not accept returns or provide refunds after the purchase is made.

Exceptions may be considered on a case-by-case basis, such as if there are technical issues preventing access to the course or if the content significantly deviates from the advertised description.

b. Physical Materials: If the course includes physical materials (e.g., certificates, textbooks, workbooks), these items must be returned in their original condition for a refund. Shipping costs for return may be charged.

c. Refund Process: If a cancellation is approved within the specified period, a refund will be processed using the original payment method. Please allow 7 business days for the refund to be reflected in your account.

9. GOVERNING LAW

This Agreement shall be governed by and construed in accordance with the laws of Curacao. Any legal action or proceeding arising out of or relating to this Agreement shall be brought exclusively in the competent Court of First Instance of Curacao.

10. CHANGES TO TERMS

We reserve the right to modify or update the terms and conditions in this Agreement at any time. You are responsible for regularly reviewing these terms and conditions. You will also be notified through our platform or other means in case of any amendments to these terms and conditions. Continued use of the Platform after any such changes shall constitute your consent to such changes.

11. CONTACT INFORMATION

If you have any questions or concerns about the terms and conditions in this Agreement, please contact us.